Cancellation and Refund Policy
Tech Archie India Private Limited, hereinafter referred to as “eAdvicer”, under the brand "eAdvicer", is the author and publisher of the internet resource www.eAdvicer.com and the mobile application ‘eAdvicer’ (together, “Website”). eAdvicer owns and operates the services provided through the Website.
Our Policy
The terms of this clause shall apply in case of cancellation of Introductory calls scheduled by the User, keeping in mind the time slots declared by the Consultant or the Consulting Enterprise.
eAdvicer will have sole right to make any amendment to this policy and should be in furtherance to the Terms and Conditions agreed by the user/ consultant while signing up.
If the call is cancelled by the user:
| Between 48 to 24 hours of the scheduled timing | Full refund will be given |
| Between 24 to 2 hours of the scheduled timing | 50% of the fees paid is refunded |
| 2 hours or later to the scheduled timing | No refund will be given |
| Call cannot be cancelled after 2 or less hours remaining to scheduled timing | |
If the call is cancelled by the Consultant:
| Call cancelled till 2 hours before the scheduled timing | Full refund will be given to the user |
| Call cannot be cancelled after 2 or less hours remaining to the scheduled time. | |
| For every call cancelled by the consultant, platform will charge a flat fee of Rs.100 as facilitation / co-ordination fees. | |
In case, consultant is cancelling scheduled calls more than 3 times a month, platform would charge penalty equal to the introductory call fees charged by him/her for the said call (before discount).
